Responsible Gaming
Gaming Should Be Fun & Entertaining
Vegas11 is committed to promoting responsible gaming and protecting our players from gambling-related harm.
🎯 What is Responsible Gaming?
Responsible gaming means playing within your limits and maintaining control over your gaming activities. It involves:
- Playing for entertainment, not as a way to make money
- Setting and sticking to time and money limits
- Never chasing losses or betting more than you can afford
- Taking regular breaks and maintaining perspective
- Seeking help if gaming becomes problematic
⚠️ Warning Signs of Problem Gambling
Watch out for these warning signs:
Behavioral Signs
- Spending more time and money than intended
- Chasing losses with bigger bets
- Lying about gambling activities
- Neglecting responsibilities or relationships
- Gambling to escape problems or emotions
Financial Signs
- Borrowing money to gamble
- Hiding financial statements
- Unable to pay bills or expenses
- Using credit cards for gambling
- Selling possessions to fund gambling
🛡️ Our Player Protection Tools
Deposit Limits
- Set daily, weekly, and monthly deposit limits
- Limits take effect immediately and can only be decreased
- Increases require a 24-hour cooling-off period
- Contact support to set or modify limits
Session Time Limits
- Set maximum session duration (30 minutes to 8 hours)
- Automatic logout when time limit is reached
- Pop-up reminders every hour during long sessions
- Track total gaming time in your account history
Reality Check
- Regular pop-up notifications showing session time and spending
- Customizable reminder intervals (15, 30, 60 minutes)
- Display net win/loss for current session
- Option to continue or take a break
Self-Exclusion
- Temporary exclusion: 24 hours, 1 week, 1 month
- Extended exclusion: 3 months, 6 months, 1 year
- Permanent exclusion: 5 years or lifetime ban
- Cannot be reversed once activated
- Blocks access to all Vegas11 services
💰 Setting Your Limits
Before You Start Gaming:
- Set a Budget: Only gamble money you can afford to lose
- Set Time Limits: Decide how long you'll play before starting
- Never Chase Losses: Accept losses as the cost of entertainment
- Take Breaks: Step away regularly to maintain perspective
- Don't Gamble Under Influence: Avoid gaming when emotional or intoxicated
🆘 Getting Help & Support
Professional Support Organizations
Gamblers Anonymous India
Free support groups for gambling addiction recovery
Website: www.gamblersanonymous.org.in
Email: info@gamblersanonymous.org.in
National Problem Gambling Helpline
24/7 confidential support and counseling
Phone: 1800-XXX-XXXX (Toll-free)
Website: www.ncpg.in
SAMHSA National Helpline
Mental health and substance abuse support
Phone: 1-800-662-4357
Available: 24/7, 365 days
BeGambleAware India
Information and support for safer gambling
Website: www.begambleaware.in
Live Chat: Available 24/7
👨👩👧👦 Family & Friends Support
If You're Concerned About Someone:
- Approach them with compassion, not judgment
- Encourage them to seek professional help
- Offer emotional support and understanding
- Learn about gambling addiction and recovery
- Consider counseling for yourself if needed
- Contact family support helplines for guidance
Family Support Resources:
GamAnon Family Groups: Support for families affected by gambling addiction
Phone: 1800-XXX-XXXX | Website: www.gamanon.org.in
🔒 Underage Gaming Prevention
Protecting Minors:
- Strict age verification for all new accounts
- Regular compliance checks and ID verification
- Parental controls and family safety resources
- Immediate account closure for underage users
- Educational materials for parents and schools
Report Underage Gaming:
If you suspect underage gambling, contact us immediately
Email: safeguarding@vegas1.in | Phone: +91 9358382097
📊 Self-Assessment Quiz
Answer these questions honestly:
- Do you gamble longer than you planned?
- Have you lied about your gambling activities?
- Do you gamble to escape problems or emotions?
- Have you borrowed money or sold items to gamble?
- Has gambling affected your relationships or work?
- Do you feel restless when trying to cut down?
- Have you tried unsuccessfully to stop gambling?
- Do you gamble to win back losses?
If you answered "Yes" to 2 or more questions:
Consider speaking with a counselor or taking a break from gambling. Professional help is available and confidential.
🎮 How to Activate Protection Tools
Set Limits:
Login → Account Settings → Responsible Gaming → Set Limits
Self-Exclusion:
Contact Customer Support or Email: selfexclusion@vegas1.in
Reality Check:
Login → Game Settings → Enable Reality Check Notifications
Contact Our Responsible Gaming Team
Our dedicated team is here to help with any responsible gaming concerns:
Company: Vegas11 Responsible Gaming Team
Email: responsible.gaming@vegas1.in
Phone: +91 9358382097
Address: C/73 Changodar Citycenter, NR. Changodar Bridge, Changodar Sanand, Ahmedabad- 382213, Gujarat, India
Support Hours: 24/7 Available
Remember: Gaming Should Always Be Fun!
If it stops being enjoyable, it's time to take a break. Help is always available when you need it.